Casual

Available now

An exciting and rewarding opportunity is available for a suitably qualified candidate to join the Administration team at Portland District Health.

You are responsible for being the point of contact for consumers and staff by providing customer service and administrative supports for Portland District Health (PDH).  Administrative support may be required by various departments.  These may include, but not limited to; Urgent Care, Acute & Sub-acute Ward, Theatre, Radiology, Reception (Main and Consulting Suite), Finance, Primary Care, District Nursing and Aged Care.  You will provide quality customer service for clients, including answering telephone enquiries and performing reception duties, and provide administrative support to ensure efficient operation of the service.

About you:

• A combination of relevant training and experience in customer service and/or administrative support deemed to be appropriate to the department.

• Strong organisational skills including the ability to prioritise work, manage multiple tasks and competing priorities and meet deadlines
• Strong interpersonal skills including the ability to work respectfully with those with mental health, substance addiction, or disability difficulties.
• Demonstrated verbal and written communication skills, with strong customer service skills and an ability to effectively engage with a wide diversity of people
• Good computer literacy, including ability to access and utilise organisational IT systems and emerging technologies which are relevant to the completion of clinical care.

• Possession of a Certificate III Business (Administration) or equivalent qualification - desirable
• Medical terminology - desirable

Please click here to view Position Description.

About us:
Portland District Health (PDH) provides an integrated health service for the community. The hospital was established in 1856 on the current site and now provides a comprehensive range of services that include:

•    Hospital based Medical and Surgical services, Medical Imaging (Radiology), Pharmacy and Pathology
•    A 24/7 Urgent Care Centre for emergency treatment
•    Residential aged care for 30 residents at Harbourside Lodge
•    An extensive range of primary and community services for the local community

PDH delivers services from a single campus, employs around 470 staff with an FTE of approximately 290, and has an active volunteer workforce. The People and Culture Unit sits within the Corporate Services Directorate, with other Units including Finance, Building Services, Food Services, Environmental Services, Executive Support, Administration and Health Information.

Additional Benefits:

•    Salary Packaging
•    Ongoing training and professional development opportunities
•    Social Club
•    Free parking
•    GMHBA health insurance corporate rate
•    Flexible working conditions
•    Employee Assistance program
•    Wellbeing Initiatives

The Region – Glenelg Shire:
Appreciate the beautiful surroundings of the Glenelg Shire, trek the Great South West Walk, Bridgewater Bay’s rugged coastline, or explore Budj Bim (a World Heritage site) and Mount Richmond National Park.
Affordable coastal, rural and low density urban housing, a choice or private and public primary and secondary school makes Portland an ideal place to work, live and raise a family.
To find out more about Portland visit the Glenelg Shire and I Am Portland websites.

How to apply:
Applications are through PDH website and must include:

•    A letter which tells us who you are and why you should be our next team member. Look at the selection criteria in the position description for some ideas.
•    A resume outlining your education, experience and work related achievements. Confirmation your employment and experience have set you up with skills needed to be successful in this role. 
•    Details of at least two professional referees. We will be asking them questions about you as an employee, they need to be able to provide feedback on your performance.

 
Applications from employment agencies may be submitted, however, PDH will not accept liability for the agency costs and fees. 

The successful applicant will be required to be eligible for and undergo the following:

•    Police Record Check
•    Current Victorian Working with Children's' check
•    Right to work in Australia
•    Current Immunisation status.  This role must meet the requirements of the Portland District Health Immunisation Policy.

Applications close: Thursday 1st May 2025 at 12.00pm 

Portland District Health encourage and welcome applications from First Nation People, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.