INTERNAL - VOLUNTEER SUPPORT OFFICER - PROGRAMS

Ongoing Part Time – 27 hours per fortnight

Available from 29^th April 2024

An exciting and rewarding opportunity is available for a Volunteer Support Officer to join the Access & Intake team at Portland District Health.

The primary role is to be the point of contact for volunteers and their assigned program area, working closely with the Volunteer Program Coordinator.  You will hold a volunteer portfolio as assigned by Manager, Access and Intake in relation to: Committees; Review of health information; Department helper; Visitor (patient, client or resident); Social support – groups; Driver – community transport, meal delivery; Events; and specific project/planning feedback.

About you:

• A combination of relevant training and experience in volunteering support, customer relevant recognised industry certificate.

• Experience in providing quality customer service and/or volunteer support in frontline role and ability to engage with a wide diversity of people.
• Demonstrated organisational skills, particularly ability to prioritise work, manage multiple tasks and competing priorities and meet deadlines.
• Ability to take initiative and work independently when required but also to work cooperatively with others as part of a team.
• Good computer literacy, including ability to access and use organisational IT systems and emerging technologies which are relevant to the role.
• Understanding of opportunities and challenges associated with providing rural health care services.

Please click here to view Position Description.

About us:

Portland District Health (PDH) provides an integrated health service for the community. The hospital was established in 1856 on the current site and now provides a comprehensive range of services that include:

• Hospital based Medical and Surgical services, Medical Imaging (Radiology), Pharmacy and Pathology
• A 24/7 Urgent Care Centre for emergency treatment
• Residential aged care for 30 residents at Harbourside Lodge
• An extensive range of primary and community services for the local community

PDH delivers services from a single campus, employs around 470 staff with an FTE of approximately 290, and has an active volunteer workforce. The People and Culture Unit sits within the Corporate Services Directorate, with other Units including Finance, Building Services, Food Services, Environmental Services, Executive Support, Administration and Health Information.

Additional Benefits:

• Salary Packaging
• Ongoing training and professional development opportunities
• Social Club
• Free parking
• GMHBA health insurance corporate rate
• Flexible working conditions
• Employee Assistance program
• Wellbeing Initiatives

The Region – Glenelg Shire:

Appreciate the beautiful surroundings of the Glenelg Shire, trek the Great South West Walk, Bridgewater Bay’s rugged coastline, or explore Budj Bim (a World Heritage site) and Mount Richmond National Park.

Affordable coastal, rural and low density urban housing, a choice or private and public primary and secondary school makes Portland an ideal place to work, live and raise a family.

To find out more about Portland visit the Glenelg Shire and I Am Portland websites.

This position is open to current employees of Portland District Health ONLY ( #S-DNI ). 

How to apply:

Applications are through PDH website and must include:

• A letter which tells us who you are and why you should be our next team member. Look at the selection criteria in the position description for some ideas.
• A resume outlining your education, experience and work related achievements. We are looking to see if your employment and experience have set you up with skills needed to be successful in this role.  Details of at least two professional referees. We will be calling them and asking them a wide range of questions about how you performed as an employee in your past roles. They need to be able to provide feedback on your performance.

Applications from employment agencies may be submitted, however, PDH will not accept liability for the agency costs and fees.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Current Victorian Working with Children's' check
• Current Immunisation status. This role must be fully vaccinated for COVID-19 and meet the requirements of the Portland District Health Immunisation Policy.

Applications close: Tuesday 23rd April 2024 at 12.00pm

Portland District Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander peoples and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.